Privacy Policy


The website (‘the website’) is owned and managed by PLAYSCENE LIMITED, registered office: 146 Shawfield Road, Ash, Surrey GU12 6SG. Within this document, Playscene will be referred to as ‘we’ or 'us'.

If you wish to contact us about anything in these terms and conditions, please use the Contact Form on the website.

Information we collect 

When you use the website (‘the website’), we shall collect some information about you:

  • Any questions or messages including your email address and personal information that you supply to us either via a form on the website or via an email that you send to us
  • The IP address of the device you use to access the website and the type and version of the web browser you use
  • Information on how you browse the website, for example, which pages you visit, which documents you download, using cookies or page tagging. When you download a document for the first time you will asked if you consent to the use of cookies, so you can always opt out of this.

How we use this information

Playscene may use this information to:

  • Improve the website by monitoring how you use it
  • Respond to your queries or messages to us
  • Personalise the website for you, e.g. to allow you to download brochures that may be of interest
  • Send you marketing communications where you have specifically agreed that we may do so


We would like to send you occasional information about Playscene, including special offers and news that may be of interest to you. However, this will only be sent if you have specifically requested to receive these emails and you may unsubscribe from this list at any time by using the unsubscribe link in the email or by contacting us by email.

Disclosing your information

We will never share or sell your personal information to any third parties for marketing, market research or any commercial reason. Neither will we pass your details on to other websites for any purpose.

We may be required to pass on your personal details should we be legally obliged to do so, in connection with any legal proceedings against us, or should we have to enforce anything in our terms and conditions or other agreements between us.

Data storage and security

We store your data on secure servers and our website uses SSL certificates for all communications between our website and your browser.

However, sending any information over the internet can never be completely secure and we cannot therefore absolutely guarantee the security of any information you may send to us, so any data you send to us is at your own risk.

Your rights

You have the right to ask us what information we hold about you and ask us to remove it at any time. You can also unsubscribe from any marketing communications we may send to you, by clicking the unsubscribe link in any email.


Cookies are tiny text files that are placed on your computer and are used to collect anonymous information about visitors to our website, for example, which pages you visit and which browser you are using.

You can set your browser to not accept cookies, but this may result in some functionality on the Playscene website not being available. You can also delete cookies from your browser at any time.

For more information about cookies please visit:

Links to other websites

This Privacy Policy only applies to the Playscene website and you should read the Privacy Policy for any websites that may be linked to from this website to find out how they might handle your personal information.

Updates to this statement

Playscene may update this document from time to time so you should check the page occasionally for updates to the policy.